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Design and installation of commercial cold rooms, freezer rooms and refrigeration systems for new builds, refurbishments and plant upgrades.
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Installation and servicing of commercial refrigeration systems designed to meet product, compliance and operational requirements.
Design and installation of commercial cool rooms engineered to maintain stable operating temperatures.
Commercial freezer room installation for food production, retail and healthcare environments.
Upgrade ageing refrigeration plant to improve efficiency, performance and reliability.
Installation of monitoring systems for continuous temperature visibility and stock protection.
Assessment of refrigeration systems against food safety, ARCtick and regulatory requirements.
Preventative maintenance programs including pressure checks, coil cleaning, defrost and controls servicing.
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We install and service commercial refrigeration systems across food production, retail, hospitality and healthcare environments. From new cool room installations to plant upgrades and ongoing maintenance, works are delivered safely and compliantly with minimal disruption.


Mechanical services built for operational reliability and long-term performance.






Trusted by tradespeople across South East Queensland for a reliable, professional and rewarding place to work.
“We had a fantastic experience working with Mark and the team at Chill Merchants.
They installed a large air con system in our workshop and office where several high temp machines run all day. These ducted units are big and heavy, and I wanted experienced tradesmen doing the job, and that's what we got.”

“I am writing to highly recommend Chill Merchants for any mechanical air conditioning services. As a satisfied client, we’ve had the pleasure of collaborating with Chill Merchants on several projects, and I can attest to their exceptional professionalism, expertise, and dedication to delivering top-notch results.
In all my interactions with Chill Merchants, they have consistently demonstrated a profound understanding of mechanical air conditioning systems and an unwavering commitment to providing tailored solutions that meet the unique needs of their clients. Their team of skilled technicians exhibits a remarkable level of proficiency, ensuring that every project is executed with precision and efficiency.
Their professionalism, expertise, and commitment to client satisfaction make them an invaluable partner to any project.”

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“Chill Merchants have completed a number of projects for us over the last 18 Months spanning minors works and duct work reconfiguration through to complete turn key commercial HVAC system installations.
Their communication, professionalism and trade knowledge is excellent. The transparency through the initial design and consultation process has helped to develop some great solutions to some very challenging problems. The installation team are extremely flexible, very thorough and produce high quality work. They turn up when they say they will and deal with onsite installation issues very quickly and with a minimum of fuss.
I would highly recommend Mark and the Chill Merchants Team to anyone.”

The Chill Merchants team completed all contracted works competently, efficiently, and in full accordance with project drawings and specifications.
Communication was clear, site coordination was smooth, and their commitment to meeting program deadlines was evident throughout the build. Chill Merchants' professionalism and reliability contributed to a seamless delivery, and Bryant will actively seek their services for future projects.
Expert advice and compliance updates for commercial HVAC systems across South East Queensland.

Common questions about working with Chill Merchants across Brisbane and South East Queensland.
Commercial refrigeration covers far more than small cool rooms.
We work across cold rooms, freezer rooms, display refrigeration, commercial kitchen systems, medical refrigeration, and process-based refrigeration systems in retail, hospitality, education, and healthcare environments.
These systems must maintain stable temperatures under varying load conditions and comply with food safety or storage regulations where applicable.
Refrigeration systems are critical assets, when they fail, stock loss and operational disruption can occur quickly. Installation, commissioning, and servicing must be undertaken with precision and under appropriate refrigeration licensing.
Refrigeration systems are load-sensitive.
Room size, insulation quality, door usage frequency, ambient conditions, and product load all impact system performance. Undersized systems struggle to maintain temperature.
Oversized systems short-cycle and reduce compressor life.
Proper refrigeration design considers heat load calculations, defrost strategy, humidity management, and plant selection to ensure stable performance and energy efficiency.
A well-designed system maintains temperature consistently without excessive energy consumption or equipment strain.
Commercial refrigeration must comply with multiple regulatory frameworks.
Refrigerant handling must be performed by technicians holding appropriate ARCtick licensing. Electrical components must be installed by licensed electricians. Where works fall under regulated mechanical services thresholds, appropriate QBCC licensing may apply.
Food service and healthcare environments may also operate under additional regulatory oversight relating to temperature control and hygiene.
Compliance protects the building owner legally and ensures safe refrigerant handling and system operation.
Refrigeration operates continuously, often 24/7, making preventative maintenance critical. Service typically includes:
Because refrigeration systems run constantly, minor in efficiencies can quickly translate into high energy consumption or compressor failure.
Regular servicing protects stock, reduces energy costs, and extends equipment life.
Refrigeration failures are often time-critical.
Rapid response is required to assess refrigerant loss, compressor failure, control faults, or airflow restrictions. In somecases, temporary solutions can be implemented to protect stock while permanent repairs are arranged.
For larger plant with longer lead times, staged repair or replacement strategies may be required.
Having an established service relationship significantly improves response time and reduces operational risk during critical failures.
If you have any questions about our services, please don’t hesitate to reach out.
We’re always happy to help!
