



Brisbane-based commercial HVAC and refrigeration contractor delivering full mechanical services solutions to a range of sectors across South East Queensland.

Chill Merchants is a trusted building partner with a clear understanding that downtime impacts people, safety, and revenue.
Specialising in commercial mechanical services projects with a growing team of licensed technicians and mechanics, we operate with one clear standard:
Do the work properly. Stand behind it.




Building South East Queensland's respected mechanical services contractors through accountability, strong systems, and high standards on every project


From estimating to commissioning, our team operates with defined roles, clear communication and full responsibility across every project.

Mark Merchant is a highly skilled, passionate leader in the trades industry with more than 20 years’ experience delivering high quality specialist HVAC services. Mark has built an enviable reputation in the southeast Queensland construction industry due to his track record for reliability, consistency and excellent craftsmanship.
Despite being born in New South Wales, Mark is a dedicated advocate for Brisbane and Queensland. His genuine appreciation for the value of trades and the construction industry in Australia is unmatched.

Mark Merchant is a highly skilled, passionate leader in the trades industry.

Tim has a proven track record as a dedicated, organised and efficient project manager with a talent for maintaining client relationships through honest and clear communication. Tim has been working in the construction industry since 2012 when he began his apprenticeship to obtain his Certificate III in Refrigeration and Air-conditioning. He is a dedicated family man and a respected leader who is passionate about upholding a culture of comradery at work.

Tim has a proven track record as a dedicated, organised and efficient project manager.

Mark is a task orientated industry stalwart with a deep understanding of refrigeration across nations and sectors.

Steve is an industry veteran with a broad insight into the mechanical services and construction sectors. In the 1980s Steve began his career as a storeman in Sydney for a major refrigeration company and has performed a wide variety of roles in construction. Steve is passionate about helping businesses grow and since 2009 has worked as a business development manager, national construction manager and estimator.

Steve is an industry veteran with a broad insight into the mechanical services and construction industry.

Dave is an experienced, motivated and talented trade worker who has embraced mentorship since joining the Chill Merchants. In the late 2000s Dave gained his first trade qualification in metal and sheet metal fabrication. He then completed a Certificate III in Refrigeration and Air-conditioning working on installation projects for major Queensland companies. As a project manager Dave is a respected leader and mentor who uses his skills and experience to guide and support the team.

Dave is an experienced, motivated and talented trade worker.

Ray is an all-rounder with significant experience on tier one construction projects.

As scheduling coordinator Jacqui is an efficient organiser, dedicated and valued member of the team. Her career background features an array of administration tasks in pre and post construction for family-owned trade businesses. For the past 10 years Jacqui’s daily role has been focused on scheduling. She is determined, driven, personable and brings positive energy to the team.

As scheduling coordinator Jacqui is an efficient organiser, dedicated and valued member.

Kate is a well organised and highly valued member of the administration team with impeccable attention to detail.

Dan is an innovative, personable and driven technician with broad industry experience.
Chill Merchants is being built deliberately. Yes, we deliver good work. Yes, we’re growing. But ultimately what defines this company and determines how far we go, is our culture.
Culture isn’t a poster on a wall here. It’s how we operate when things are busy, when pressure is on, and when no one is watching. It’s how we treat each other, how we communicate, and how seriously we take the standards we’ve set.

Trusted by commercial clients across South East Queensland for reliable, compliant mechanical services.
Common questions about working with Chill Merchants across Brisbane and South East Queensland.
We're built for commercial environments where reliability and compliance aren't optional. Our team includes licensed electricians, allowing us to handle complete mechanical and electrical installations under one contractor. We work within live, operational buildings and provide comprehensive compliance documentation for audits and certifications.
No. While we regularly deliver large-scale projects for hospitals, shopping centres, and government facilities, we also service smaller commercial properties, strata buildings, and individual retail or hospitality venues. If it's commercial HVAC or refrigeration, we can help.
Chill Merchants was founded by Mark Merchant after 15 years of experience managing HVAC systems for major shopping centres and Queensland Health facilities. Our team brings 40+ years of combined experience across commercial mechanical services.
Yes. For clients with ongoing maintenance agreements, we can assign consistent technicians who become familiar with your systems and building. This continuity improves service quality and reduces the time needed for each visit.
Yes. We're always looking for quality licensed HVAC technicians, refrigeration mechanics, and electricians who take pride in their work. We invest in our team through ongoing training, clear systems, and a culture built on accountability and respect. If you're experienced in commercial mechanical services and want to work with a contractor that values quality and long-term relationships, visit our Work With Us page or contact us directly.
If you have any questions about our services, please don’t hesitate to reach out.
We’re always happy to help!
