About chill merchants

Who we are

Our experience

about us

Chill Merchants is a Brisbane based company providing an comprehensive range of HVAC, refrigeration, mechanical & electrical solutions to commercial businesses.

Specialising in preventative maintenance programs for commercial and light industrial buildings, we also provide associated services in commissioning and compliance, including ventilation & fire testing and electrical installations.

Technician working on air-conditioning unit
Electrician working on air-conditioning unit

Experience

Chill Merchants has an ever expanding team with over 40 years of combined experience within the heating, ventilation, air-conditioning & refrigeration industry.

Our certified technicians and electricians are trusted to maintain crucial infrastructure to businesses throughout South East Queensland.

Our work

SECTORS WE WORK WITH

Commercial and residential buildings

Commercial

Supporting new builds and renovations,  Chill Merchants supports clients with their HVAC requirements in office and commercial spaces for all business sizes.

Hospitals and aged care

HEALTH

Preferred supplier to leading hospitals, and aged care facilities.  Also providing upgrades, new builds and maintenance for Dental and Medical Centres.

Schools and universities

EDUCATION

Established operator to support the education sector for all mechanical services, including new builds, upgrades and maintenance.

Restaurants and retail stores

FOODSERVICE & RETAIL

Well equipped to support restaurant business of all sizes, advising in recommendations to suit all stages of businesses.

Our values

Why choose us

Inspecting air-conditioning units

Integrity

The heart of Chill Merchants is built with the drive to produce work we are proud of. We are committed to producing the highest quality of work and make it a personal point to remain honourable, accountable and solution focused while tackling the ebbs and flow of the industry.

Quality

Our fully accredited team of HVAC-R Technicians and electricians excel in designing customised HVAC-R and electrical solutions.

Chill Merchants partners with top-tier manufacturers and suppliers to ensure the delivery of the highest quality systems that cater to residential, commercial, and industrial applications. From precise air conditioner installations to complex refrigeration systems, our approach adheres to sector-specific industry standards, including Health, Safety Environments (HSE) policies

Communication

In working with Chill Merchants, you can be assured of regular communication throughout the process of planning, installation and ongoing maintenance. Our team remains on hand to assist with questions and queries to assist with a greater level of comfort of your install.

Post installation, to ensure systems operate at peak performance, Chill Merchants provides proactive maintenance services. Regular check-ups and tune-ups help prevent potential issues, extend the lifespan of equipment, and reduce unexpected breakdowns.

Teamwork

Chill Merchants offers a team of well-trained and equipped personnel to handle projects of all scales. As a team, we collaborate and work closely to ensure a delivery that is on time and meets a best practice standard. Chill Merchants is proud to be supported by personnel that stand behind the commitments we make to our clients.

Commercial fridge

Meet the owner

Mark Merchant

Mark Merchant is the owner and founder of Chill Merchants and has worked in the air conditioning and refrigeration industry for over 15 years.

His wealth of knowledge comes from years of experience consulting and managing the maintenance and servicing for large buildings such as major shopping centres and government department buildings for Queensland Health and Queensland Rail.

Mark’s desire to provide efficient reliable solutions and quality maintenance and repairs to his valued customers drove him to the decision to create Chill Merchants and provide strong leadership to his own team of committed tradespeople.

Testimonials

What Our Customers Say...

Mark installed a 5kw Mitsubishi unit at my place in Holland Park. His professional manner and quality of work was outstanding. His prices were very competitive but just dealing with him personally was a game changer! Thanks again I will be contacting you soon for another system.

Sean Munro

Mark and the team at Chill merchants provided exceptional service and quality of workmanship. Our staff couldn't be happier with the new air-conditioning in the office!

Peter Thompson

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Testing HVAC unitTechnician performing HVAC maintenance