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Installation, maintenance and emergency repairs for cool rooms, freezer rooms and food production facilities, keeping temperature-critical operations running.

Cool room and freezer failures risk stock loss and compliance issues. Food facilities require reliable refrigeration and rapid response
Chill Merchants delivers commercial refrigeration installation, maintenance and breakdown support across South East Queensland.





Reliable installation and service, for every cold storage and food production facility type.
Structured delivery from initial assessment through to ongoing maintenance, with compliance built in from day one.




Mechanical services built for operational reliability and long-term performance.






From design and installation to preventative maintenance and emergency repairs, we deliver end-to-end mechanical services that keep your business running.
Trusted by tradespeople across South East Queensland for a reliable, professional and rewarding place to work.
“We had a fantastic experience working with Mark and the team at Chill Merchants.
They installed a large air con system in our workshop and office where several high temp machines run all day. These ducted units are big and heavy, and I wanted experienced tradesmen doing the job, and that's what we got.”

“Chill Merchants were engaged by Bryant Building Contractors to deliver the mechanical services package at Bryant’s recently completed, Energy Quuensland Esitrain Redevelopment project and performed strongly from pre-tender until completion.
Their team completed all contracted works competently, efficiently, and in full accordance with project drawings and specifications. Communication was clear, site coordination was smooth, and their commitment to meeting program deadlines was evident throughout the build. Chill Merchant’s professionalism and reliability contributed to a seamless delivery, and Bryant will actively seek their services for future project.”

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“Chill Merchants have completed a number of projects for us over the last 18 Months spanning minors works and duct work reconfiguration through to complete turn key commercial HVAC system installations.
Their communication, professionalism and trade knowledge is excellent. The transparency through the initial design and consultation process has helped to develop some great solutions to some very challenging problems. The installation team are extremely flexible, very thorough and produce high quality work. They turn up when they say they will and deal with onsite installation issues very quickly and with a minimum of fuss.
I would highly recommend Mark and the Chill Merchants Team to anyone.”

The Chill Merchants team completed all contracted works competently, efficiently, and in full accordance with project drawings and specifications.
Communication was clear, site coordination was smooth, and their commitment to meeting program deadlines was evident throughout the build. Chill Merchants' professionalism and reliability contributed to a seamless delivery, and Bryant will actively seek their services for future projects.
Common questions about working with Chill Merchants across Brisbane and South East Queensland.
We’ve delivered and we currently work with clients operating cool rooms, freezer rooms, commercial kitchens, food storage facilities, and food production environments across South East Queensland.
These spaces are temperature-critical. Product integrity, compliance, and business continuity depend on stable refrigeration systems.
We’ve installed new cold rooms, upgraded ageing plant, modified existing systems, and provided ongoing service support in operational food environments.
In food production, temperature control isn’t comfort, it’s compliance and product protection.
Correct system sizing and commissioning are critical.
We assess room size, insulation performance, door usage frequency, product load, and ambient conditions before selecting plant. Oversized or undersized systems create problems, either short cycling or inability to maintain temperature.
Commissioning includes verifying suction pressures, airflow, defrost cycles, and temperature pull-down performance.
Cold rooms must hold temperature consistently, not just when first installed, but long term.
Food production facilities require disciplined work practices.
Dust control, clean installation methods, and proper sealing of penetrations are critical. We understand that hygiene standards matter and that works may occur within operational environments.
Ventilation and exhaust systems must align with NCC and relevant Australian Standards, including kitchen exhaust provisions where applicable.
In food environments, mechanical systems must support compliance, not compromise it.
Yes, and urgency is common in this sector.
Refrigeration failures can result in product loss within hours. Rapid fault finding and temporary stabilisation strategies are often required.
Where major component or plant replacement is necessary, we structure staged solutions to minimise operational impact.
Downtime in food production is expensive. Response and preparation matter.
Yes, and structured servicing is essential.
Refrigeration systems operate continuously. Regular checks of pressures, electrical components, defrost systems, coils, and controls reduce breakdown risk.
Preventative maintenance protects compressors, improves energy efficiency, and reduces the likelihood of temperature-related losses.
Cold storage systems are business-critical infrastructure. We treat them that way.
If you have any questions about our services, please don’t hesitate to reach out.
We’re always happy to help!
