

.avif)
.avif)
.avif)

.avif)



Air conditioning, commercial kitchen exhaust and refrigeration for hotels, restaurants, bars and venues across South East Queensland, delivered without disrupting guests or trade.

Hotels operate around the clock. Restaurants cannot trade without compliant kitchen exhaust. A failed system during service affects guests, staff and revenue at the same time.
Chill Merchants delivers air conditioning, commercial kitchen ventilation and refrigeration services across hotels, restaurants, bars and hospitality venues throughout South East Queensland.





Compliant delivery and responsive service, for every venue type.
Structured delivery from initial assessment through to ongoing maintenance, planned around your trading schedule.




Mechanical services built for operational reliability and long-term performance.






From design and installation to preventative maintenance and emergency repairs, we deliver end-to-end mechanical services that keep your business running.
Trusted by tradespeople across South East Queensland for a reliable, professional and rewarding place to work.
“We had a fantastic experience working with Mark and the team at Chill Merchants.
They installed a large air con system in our workshop and office where several high temp machines run all day. These ducted units are big and heavy, and I wanted experienced tradesmen doing the job, and that's what we got.”

“I am writing to highly recommend Chill Merchants for any mechanical air conditioning services. As a satisfied client, we’ve had the pleasure of collaborating with Chill Merchants on several projects, and I can attest to their exceptional professionalism, expertise, and dedication to delivering top-notch results.
In all my interactions with Chill Merchants, they have consistently demonstrated a profound understanding of mechanical air conditioning systems and an unwavering commitment to providing tailored solutions that meet the unique needs of their clients. Their team of skilled technicians exhibits a remarkable level of proficiency, ensuring that every project is executed with precision and efficiency.
Their professionalism, expertise, and commitment to client satisfaction make them an invaluable partner to any project.”


“As a commercial builder, we have engaged Chill Merchants to deliver mechanical services on several projects, ranging from straightforward HVAC installations to design-and-construct mechanical works. In each case, their team has been highly professional and easy to work with, integrating smoothly with our site operations and schedules.
Communication with Chill Merchants is excellent. They keep our project team well-informed and provide honest, practical advice at every stage. This candid guidance has helped us make informed decisions without any unwelcome surprises. We’ve found them reliable, proactive in solving issues, and committed to doing the job right the first time.
Based on our experience, we confidently recommend Chill Merchants for commercial mechanical services. Their straightforward, collaborative approach and integrity make them a valuable partner on any construction project. We would not hesitate to work with them again in the future.”

The Chill Merchants team completed all contracted works competently, efficiently, and in full accordance with project drawings and specifications.
Communication was clear, site coordination was smooth, and their commitment to meeting program deadlines was evident throughout the build. Chill Merchants' professionalism and reliability contributed to a seamless delivery, and Bryant will actively seek their services for future projects.
Common questions about working with Chill Merchants across Brisbane and South East Queensland.
We’ve delivered mechanical installations, upgrades, and ongoing servicing across hotels, serviced apartments, restaurants, and hospitality venues throughout South East Queensland.
Hospitality environments are performance-sensitive. If air conditioning fails, guests feel it immediately, and so does management.
We’ve worked in live accommodation environments, kitchen ventilation systems, bar and dining spaces, and rooftop plant serving multi-level buildings.
In hospitality, comfort is not optional, it’s part of the product.
Hotels and venues operate around the clock.
Works are typically staged around low-occupancy windows, after-hours periods, or carefully managed shutdowns. Noise, access, and presentation are tightly controlled.
Kitchen exhaust systems, make-up air systems, and guest room units require coordination to avoid disrupting service or guest experience.
Our team understands that appearance and behaviour matter in these environments. Professional presentation is part of the job.
Hospitality venues generate significant heat loads and ventilation demands.
Commercial kitchens require compliant exhaust systems, grease management, and make-up air supply. Dining areas must maintain balanced ventilation and comfortable temperatures under fluctuating occupancy.
Ventilation systems must align with NCC and relevant Australian Standards, including AS 1668 where applicable.
Poor ventilation in hospitality doesn’t just cause discomfort, it affects operations.
Yes, and urgency is common in hospitality.
When guest rooms lose air conditioning or a kitchen exhaust system fails, response time matters. These issues impact revenue and reputation immediately.
We provide rapid assessment and structured repair planning. Where major plant replacement is required, we develop staged solutions to maintain operational continuity wherever possible.
Hospitality environments cannot tolerate extended downtime.
Yes, and preventative maintenance is critical in this sector.
Regular servicing of guest room units, common area plant, kitchen exhaust systems, and ventilation equipment reduces breakdowns during peak trading periods.
Clean coils, maintained filters, and balanced ventilation systems contribute to better indoor air quality and energy performance.
Hospitality businesses depend on comfort and reliability. Structured maintenance protects both.
If you have any questions about our services, please don’t hesitate to reach out.
We’re always happy to help!
