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Comfort, air quality and compliance servicing for aged care, independent living and retirement villages, delivered with minimal disruption to residents.

Residents rely on consistent temperature and air quality every day. Systems must perform reliably in occupied facilities.
Chill Merchants delivers HVAC maintenance, installation and breakdown support for aged care facilities across South East Queensland.





Sensitive delivery and accountable service, for every facility type.
Structured delivery from initial assessment through to ongoing maintenance, with full documentation to support accreditation.




Mechanical services built for operational reliability and long-term performance.






From design and installation to preventative maintenance and emergency repairs, we deliver end-to-end mechanical services that keep your business running.
Trusted by tradespeople across South East Queensland for a reliable, professional and rewarding place to work.
“We had a fantastic experience working with Mark and the team at Chill Merchants.
They installed a large air con system in our workshop and office where several high temp machines run all day. These ducted units are big and heavy, and I wanted experienced tradesmen doing the job, and that's what we got.”

“Chill Merchants were engaged by Bryant Building Contractors to deliver the mechanical services package at Bryant’s recently completed, Energy Quuensland Esitrain Redevelopment project and performed strongly from pre-tender until completion.
Their team completed all contracted works competently, efficiently, and in full accordance with project drawings and specifications. Communication was clear, site coordination was smooth, and their commitment to meeting program deadlines was evident throughout the build. Chill Merchant’s professionalism and reliability contributed to a seamless delivery, and Bryant will actively seek their services for future project.”

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“Chill Merchants have completed a number of projects for us over the last 18 Months spanning minors works and duct work reconfiguration through to complete turn key commercial HVAC system installations.
Their communication, professionalism and trade knowledge is excellent. The transparency through the initial design and consultation process has helped to develop some great solutions to some very challenging problems. The installation team are extremely flexible, very thorough and produce high quality work. They turn up when they say they will and deal with onsite installation issues very quickly and with a minimum of fuss.
I would highly recommend Mark and the Chill Merchants Team to anyone.”

The Chill Merchants team completed all contracted works competently, efficiently, and in full accordance with project drawings and specifications.
Communication was clear, site coordination was smooth, and their commitment to meeting program deadlines was evident throughout the build. Chill Merchants' professionalism and reliability contributed to a seamless delivery, and Bryant will actively seek their services for future projects.
Common questions about working with Chill Merchants across Brisbane and South East Queensland.
Chill Merchants can assist with commercial mechanical services for aged care facilities, retirement living developments, supported accommodation, and aged care refurbishments and upgrades.
Reliable air conditioning is critical in aged care environments to support resident comfort, health, wellbeing, and consistent indoor temperatures throughout the year.
Yes. Systems such as VRF air conditioning and zoning systems can allow for individual room or area temperature control, helping improve resident comfort while maintaining operational efficiency.
Common systems include VRF systems, ducted air conditioning, ventilation systems, exhaust systems, filtration systems, and building management controls depending on the size and design of the facility.
In some applications, yes. Enhanced filtration systems, including HEPA filtration, may be used in areas where improved indoor air quality and additional airborne contaminant control are required.
Yes. UV-C lighting systems can be integrated into certain HVAC systems to assist with improving indoor air quality and reducing microbial build-up within HVAC equipment and airflow systems.
Yes. Preventative maintenance is especially important in aged care environments due to the need for system reliability, continuous operation, resident comfort, indoor air quality, and minimising unexpected breakdowns.
Yes. Existing systems can often be upgraded to improve energy efficiency, occupant comfort, ventilation performance, filtration capability, controls, zoning capability, and reliability while extending the life of the facility infrastructure.
Yes. We understand many aged care facilities need to remain operational during upgrade works, and staged mechanical upgrades can often be planned to minimise disruption to residents and staff.
Yes. Proper ventilation and outside air systems are important for indoor air quality, occupant comfort, and compliance with applicable building and mechanical ventilation requirements.
If you have any questions about our services, please don’t hesitate to reach out.
We’re always happy to help!
